Privacy Policy

1. Introduction

This Privacy Policy outlines how Fossa Media Ventures dba SFR Analytics ("we," "us," "our") collects, uses, and protects the personal information of its users ("you") when you use app.sfranalytics.com, including any subdomains thereof, or interact with us directly through customer support channels, social media, or other means of communication. We are committed to respecting your privacy and ensuring that your personal information is handled in accordance with applicable laws and best practices.

2. Information We Collect

We may collect a variety of information from or about you or your devices from various sources, as detailed below:

Personal Information You Provide

• Account-related information:

  • Name, email address, mailing address

  • Phone number

  • Payment information

  • Account preferences and settings

• Property and investment information:

  • Property listing details and specifications

  • Property ownership information

  • Transaction history

  • Investment criteria and preferences

  • Supporting documentation for property verification

• Communication preferences:

  • Newsletter subscriptions

  • Marketing preferences

  • Notification settings

Information from Your Use of Our Services

When you visit our Sites or use our services, we automatically collect:

• Technical information:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referral URLs

• Usage information:

  • On-site behavior

  • Search patterns

  • Property viewing history

  • Saved listings

  • Notification preferences

Information from Third Parties

We may receive information from:

• Social media platforms

• Market research partners

• Service providers

• Property ownership databases

• Market analysis data providers

• Property condition inspectors

• Title companies and escrow services

• Real estate agent and broker verification services

This information may include:

• Demographic information

• Device information

• Location information

• Property ownership records

• Market analysis data

• Property condition reports

• Title and escrow information

• Professional credentials

3. How We Use Your Information

Core Service Operations

• Manage your account

• Provide customer support

• Process transactions

• Improve our website and services

• Facilitate secure communication between parties

• Maintain accurate property status and availability

Property Listing and Deal Management

• Verify and list off-market properties

• Match properties with qualified investors

• Generate market analysis reports

• Prevent fraudulent listings or transactions

• Maintain listing accuracy and status

Communication and Marketing

• Communicate about your account

• Send service updates

• Deliver promotional offers

• Provide market insights and reports

• Facilitate communication between interested parties

Security and Compliance

• Detect and prevent fraud

• Respond to illegal activities

• Enforce our terms of service

• Comply with legal requirements

• Maintain audit trails

• Protect sensitive information

Analytics and Service Improvement

• Analyze service usage patterns

• Improve user experience

• Develop new features

• Optimize matching algorithms

• Enhance security measures

4. Sharing Your Information

Service Providers

We share information with companies that provide:

• Payment processing

• Data analysis

• Email delivery

• Hosting services

• Customer service

• Property verification services

• Title and escrow services

Deal-Specific Information Sharing

We share property and transaction information with:

• Verified investors matching listing criteria

• Property owners and authorized representatives

• Licensed real estate professionals

• Title companies and escrow agents

• Regulatory authorities as required

Legal Requirements

We share information:

• In response to legal requests

• To comply with court orders

• To meet government regulations

• To protect legal rights

Business Transfers

Information may be shared during:

• Merger negotiations

• Company asset sales

• Financing arrangements

• Business acquisitions

Consent-Based Sharing

Information is shared:

• With your explicit consent

• At your direction

• For public posts or reviews

• According to your privacy settings

5. Data Protection and Security

Technical Measures

• Secure document storage

Cookie Usage

We use cookies and similar technologies to improve our services. You can manage your cookie preferences through your browser settings.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request data deletion

7. Contact Information

For privacy-related inquiries:

• Email: support@sfranalytics.com

• Address: 228 Hamilton Ave 3rd floor, Palo Alto, CA 94301

8. Children's Privacy

• Services not directed to users under 16

• No knowing collection of children's data

• Prompt deletion if discovered

• Contact us regarding underage data

9. Changes to Privacy Policy

• Regular policy updates as needed

• Notification of significant changes

• Posted on website

10. Consent

By using our Sites, you consent to:

• Data collection and use as described

• Cookie usage

• Information sharing as outlined

• Policy updates

This Privacy Policy is effective as of 11/6/24.